We strive to provide high-quality educational content and services at A&R Academy. If you are not satisfied with your purchase, you may request a return within 3 days from the date of purchase. To be eligible for a return, the item or service must be unused and in the same condition as when you received it.
Upon approval of your return, we will initiate a refund to your original method of payment. Please note that the time it takes for the refund to be processed may vary based on your payment provider.
3. Eligibility for Refund:
Refunds will be considered for the following reasons:
Defective or damaged content or services.
Unintentional or unauthorized purchases made by minors.
4. How to Request a Refund:
To request a refund, please contact our customer support team at firstname.lastname@example.org with the following information:
Detailed explanation of the reason for the refund request.
Any supporting documentation, such as images for damaged content.
5. Non-Refundable Items:
Certain items or services may not be eligible for refunds, including:
- Downloadable content that has been accessed or downloaded.
- Services that have already been rendered.
6. Course Access:
If you are dissatisfied with a course and have not completed more than 5% of the content, you may be eligible for a refund. However, refunds will not be provided if the course has been substantially completed.
7. Changes to Content:
A&R Academy reserves the right to modify, update, or discontinue any content or services at any time. In such cases, refunds will be issued at our discretion.
8. Contact Information:
9. Policy Updates:
This Return and Refund Policy is subject to change without notice. Please review this policy periodically for any updates.
By using A&R Academy’s services, you agree to this Return and Refund Policy. If you do not agree with the terms outlined here, please refrain from making purchases on our platform.
Contact us at email@example.com for questions related to refunds and returns.