Overview This course provides an introduction to the field of community management, focusing on the skills and strategies required to effectively manage and grow online communities. Participants will learn about the key principles of community management, including community building, member engagement, conflict resolution, and community growth. By the end of the course, participants will have a solid understanding of the role of a community manager and will be equipped with the knowledge and tools to successfully manage and engage an online community.

Community management involves building and nurturing online communities to enhance engagement and facilitate fruitful interactions among members. While community management can be a rewarding experience, it also comes with its fair share of challenges. In this topic, we will explore some common challenges faced by community managers and strategies to effectively handle them.

In the this lesson, we'll put theory into practice through hands-on activities. Click on the items below to check each exercise and develop practical skills that will help you succeed in the subject.

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Check your knowledge answering some questions